armada365 Privacy Policy

This page describes what we collect when you use armada365 and how we keep that data protected. We at armada365 recognize that your personal information is sensitive. We collect only the data necessary to operate our platform, verify your identity, process deposits and withdrawals, and comply with legal obligations. We do not sell your information to third parties, and we do not share it with advertisers or data brokers.

When you register an account on armada365, you provide your name, email, date of birth, phone number, and residential address. We use this information to verify your identity before allowing withdrawals. During deposits and withdrawals, we collect payment details (bank account number, e-wallet identifier, or card information). We also collect gameplay data — bet amounts, game history, and session timestamps — to calculate your cashback, tier progression, and eligibility for promotions. All of this data is held securely and accessed only by authorized armada365 staff or disclosed where required by law.

Our privacy practices apply to all users of armada365's sportsbook (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). These practices also cover deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer (mobile banking, local payment, online payment, e-wallet).

What Data We Collect on armada365

We collect personal information in several categories:

• Identity Information: Full name, date of birth, email address, phone number, residential address, and government-issued ID number (KTP, passport, or driver's license). We collect this during account registration and verification.
• Payment Information: Bank account number, e-wallet account ID, card number (if applicable), and transaction history. We collect this to process deposits and withdrawals.
• Gameplay Data: Bet amounts, game type, timestamp, outcome, balance before and after each bet, and promotion claims. We use this to calculate cashback, tier progression, and verify promotion eligibility.
• Device and Access Information: IP address, browser type, operating system, and session duration. We collect this for security and fraud detection.
• Communication Data: Your support requests, live chat messages, and email correspondence with our team.

We do not require you to provide sensitive personal information beyond what is listed above. We do not collect biometric data, health information, or other data not directly related to account operation.

How We Use Your Data on armada365

We use the data we collect for the following purposes:

• Account Verification: To verify your identity and confirm your age and legal eligibility before allowing withdrawals.
• Payment Processing: To facilitate deposits and withdrawals, reconcile transactions, and detect fraud.
• Promotion Calculation: To calculate your weekly cashback, tier progression, referral bonuses, and eligibility for seasonal offers.
• Compliance: To comply with anti-money-laundering regulations, tax reporting, and other legal obligations.
• Support: To respond to your inquiries, resolve disputes, and provide customer service.
• Platform Security: To detect and prevent fraud, account takeover, collusion, and abuse of promotions.

We do not use your data for marketing to external audiences, profiling for credit decisions, or automated decision-making that affects your account access or eligibility. We may send you promotional emails about armada365 offers, but only to the email address you provide, and you may unsubscribe at any time.

Third-Party Data Processors We Work With

We engage third-party service providers to operate armada365. These processors include:

• Payment Processors: Banks, e-wallet providers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), and payment networks that process your deposits and withdrawals. We provide your payment information to these processors only as necessary to complete transactions.
• Cloud Hosting Providers: Companies that host our servers and store your account data. Our servers may be located outside Indonesia, and your data may be transferred internationally for processing and storage.
• Fraud Detection Services: Third-party vendors that help us detect and prevent fraud, money laundering, and account abuse.
• Support Tools: Live chat and email support platforms used to communicate with you.

We require all third-party processors to maintain confidentiality and use your data only for the purposes we specify. We do not share your data with unaffiliated third parties for their own marketing or commercial purposes.

How Long We Keep Your Data

We retain your personal information for as long as your account remains active and for a reasonable period afterward to comply with legal and tax obligations. Gameplay data, transaction records, and support correspondence are retained for at least three years following account closure or your last activity. Identity information is retained for at least five years to comply with anti-money-laundering regulations.

You may request deletion of your account and associated data, subject to legal and contractual retention requirements. We will delete data that is no longer necessary for its original purpose, except where retention is required by law.

Your Rights Regarding Your Data on armada365

You have the following rights with respect to your personal data:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request that we correct inaccurate or incomplete data.
• Deletion: You may request deletion of your data, subject to legal and contractual retention requirements.
• Portability: You may request that we provide your data in a portable format.
• Objection: You may object to certain uses of your data, such as promotional emails.

To exercise any of these rights, contact our support team via live chat or email. We will respond to your request within 30 days. Some requests may require verification of your identity before we proceed.

How We Protect Your Data on armada365

We employ industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) protocols
• Encryption of sensitive data at rest
• Restricted access to personal data by authorized personnel only
• Regular security audits and penetration testing
• Incident response procedures for data breaches

While we maintain robust security practices, no system is completely secure. If a data breach occurs, we will notify affected users and relevant authorities as required by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate armada365 and improve user experience. We place cookies on your browser to:

• Maintain your login session
• Remember your preferences and settings
• Analyze platform usage and performance
• Detect and prevent fraud

Most cookies on armada365 are session-based and expire when you close your browser. Persistent cookies may remain for up to one year. You may disable cookies in your browser settings, though this may limit your ability to use armada365 fully.

Data Location and International Transfer

Your data may be stored on servers located outside Indonesia. By using armada365, you consent to the transfer and storage of your personal information in jurisdictions that may not provide the same data protection guarantees as Indonesia. We take steps to ensure that data transferred internationally remains protected under contractual agreements with processors.

If you access armada365 from Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere, your data may be processed internationally according to these practices.

Changes to Our Privacy Policy

We may update this privacy policy at any time. Material changes will be announced on armada365 with reasonable notice. Your continued use of armada365 following such changes constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this privacy policy or wish to exercise your data rights, contact our support team via live chat on armada365. You may also reach out with privacy concerns or requests for data access, correction, or deletion. We will respond within 30 days of your request.

Summary of Our armada365 Privacy Commitment

We at armada365 collect only the personal information necessary to operate our platform, verify your identity, and process your transactions. We do not sell your data to third parties, and we protect it using industry-standard security measures. Your gameplay data is used solely to calculate your cashback, tier progression, and promotion eligibility. You have rights to access, correct, and delete your data, and you may contact us to exercise these rights at any time.

Our privacy practices reflect our commitment to transparency and user protection. When you register on armada365 to access our sportsbook, live-dealer tables, slots, or esports markets, you can trust that your information is handled responsibly and kept confidential.

Last updated: 30 May 2026. This privacy policy applies to all users of armada365, regardless of their location, and covers all personal data collected through our platform.